Is there a default password and username for the appliance?
Default User is ‘csgadmin’ and the default password is ‘pa22w0rd’. Starting with version 4.0 the CSG will force the Administrator to change this default password (on both Setup and Dashboard interfaces) to a new password before ANY configuration changes are made during the initial login. Be sure to document these new passwords in a safe place. There is no "backdoor" to retrieve these passwords.